FAQ
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HOW LONG IS SHIPPING?
Sublimation Blank Ship Same Business Day if Ordered Before 12 PM CST and Next Business Day if ordered after 12 PM CST
Sublimation Transfers ship within 3-5 Business Days
If your order is combined with blanks and transfers your order will ship within 3-5 Business Days
Please note these times are when you order is shipped out. These times do not include transit times to you.
DO YOU OFFER LOCAL PICKUP?
Yes, Local Pickup is available for a min. order of $25. If minimum is not met a $5 Delivery fee is added. Sublimation Blanks are Delivered in 1 Business Days. Sublimation Transfers within 2-3 Business Days. Must choose local pickup at the time of checkout to avoid shipping charges.
DO YOU OFFER RUSH TURNAROUND?
Yes!
But please Contact Us prior to placing your order to make sure we can process your order to be shipped within the timeframe needed. Please note there will be an extra fee added and Rush Turnaround is not the same as Express Shipping. You must choose Rush Shipping at the time of checkout but this does not mean your order will be shipped rushed unless you have contacted us prior to.
I DON'T SEE WHAT I'M LOOKING FOR?
Shoot us an email and we'll see if we can get the product your looking for ercprintingandsupplies@yahoo.com
HOW CAN I TRACK MY ORDER?
Once your order has shipped, an email will be sent with your Tracking Number. Orders are shipped via USPS or UPS. If inquiring on a Local Order please follow instructions provided after order is placed.
MY ORDER SAYS SHIPPED, BUT I STILL HAVE NOT RECEIVED IT?"
If your order has been shipped and you have not received your order. Please Contact Us so that we may help you locate your order.
I'M MISSING ITEMS IN MY ORDER WHAT SHOULD I DO?
Contact Us within 1-2 Business Days after your order has been delivered so that we may look further into your missing items.
MY ORDER WAS SHIPPED TO THE INCORRECT ADDRESS AND IT HAS ALREADY SHIPPED OUT, WHAT DO I DO?"
Please insure the address on your order is the correct address. Once an order is shipped if it has been sent back to us due to undeliverable address we can reship or refund the order. If you would like the order to be reshipped there would be a shipping charge to be shipped back out. If you wish to have a refund for the order it would be refunded minus any shipping fees and a 5% restocking fee will be added.